As a follow on from my last post I thought this was an appropriate time to reveal the importance of team building.
When you build your team you build your business, that is fact.
If you have the right team you can do things in your business that you could never dream of. So here is a good point. Don’t always look for the cheapest person. Your goal is to find people who can do things that are outside of your skills or to hire people to do maintenance tasks like customer support so you can focus on moving forward.
You want to develop long-term relationships and grow your business with people who subscribe to your business vision. You want people who are on board with your goals.
How do you know what tasks to outsource? The tasks that are maintenance based like tech support, customer support, book-keeping are all good places to start. Team building is an art & a skill, so handle with care.
How To Know If It Is Worth Outsourcing
You want to be consistently focusing on those activities that can raise your hourly rate. Free up your time to do this by delegating and outsourcing activities that need to be done that costs you less than the hourly rate you need to generate.
Here are the main tasks for an online business to outsource
This business process outsource mostly relates to Internet marketing for online businesses.
1st. Get support – support desk
Are you spending all of your time with support when you could be moving your business forward? Yes support is extremely important to business but you can get someone to do this for you. Find someone to do support so you can focus on the actions that make you the most money.
2nd. Admin assistance – management details
These are all examples of the treading water details. You want to move forward and these actions just keep you afloat. Having someone to manage these tasks is not only time effective but it will also allow you to focus on increasing profits.
3rd. Hands on people
Do you have people to physically do actions like creating websites, shipping products, and carrying out all of the manual work? Interns are good for this because many times you can get people for free just so they can learn the business.
Keeping up with your booking is very important and in some businesses can be a tremendous task. Find someone to keep up with the books and spend your time moving things forward.
5th. VP right hand guy
Do you have a person who is your right hand man? This type of team member is worth their weight in gold. If you are the owner of the company having another mind on board can be a solid step towards massive growth. The old saying is true “Two Minds Are Better Than One.”
6th. Creative team, copy, audio, video, graphics
Getting people to do creative things like creating your sales copy, audio, videos, and graphics can not only save you time but will also have better results. People who specialize in this can do it better, quicker, and overall make the business run smoother.
Tips On Finding Good Team Members
Direct to worker is better than bidding jobs. Freelancing is a job by job type of worker and you want one person you can have a long-term relationship with.
You can find specialists by going to online forums and finding people there. This is a little known trick that can turn up some high quality workers.
Once you find a good worker you can ask them for referrals. You can ask about hiring family members perhaps and gain long-term loyalty.
How To Get The Most Out Of Your Business Process Outsource Team
Learn project management skills. The truth is that most entrepreneurs are managing projects without any real project management skills. A recipe for disaster.
You need to know exactly what you need. Then you want to find out what qualifications are required to fill this position. Your going to find a person for the job that is best fit to fill the position. For your staff you need to be very clear about what you want.
Let team members contribute ideas. Everybody wants so feel important and needed. The best mindset to have is that they are part of your team. They are not robots.
You also want to reward your team members by giving them bonuses, higher payment, buy them gifts and overall appreciate them.
Communication is very important as well. Be as specific as possible, it will cost less and it will get done faster. If you can record videos for virtual assistants instead of writing emails this can improve communication on a very high level. You also want them to communicate to you telling you things like what they did today, what problems they ran into and how you can help them.
When they run into problems simply teach them how to do it.
Weed Out People Who Don’t Fit In From The Beginning
You know where you business is headed and in what ways you want to grow. Make sure that your team members are on board with your vision before they even join the team. When you interview potential outsources make sure they subscribe to the vision and genuinely want to work towards your end goal.
If you are looking for a virtual assistance for your business process outsource you want to give them a difficult first task that pertains to what you hired them for. Perhaps you want someone to build websites for you. You could have them set up a blog, change the theme and make a first post. For someone who knows nothing about this that is very hard. Just make sure you give them the training to do it.
If you don’t know what to have people do just give recurring tasks. Is there a certain operation that needs to be done over and over that gives lasting growth? Have your team members do this.
For virtual assistance I like to go to a resume site then send a message to people who fit with my criteria & qualifications with something like this;
This is a simple task for the right person. I’m looking for a person with internet marketing skills and a great attitude.
My ideal candidate will have excellent English language skills.
I am looking to hire someone who will work on getting traffic to my websites. To start off with you will use;
1.Forum Marketing. You will post 10-15 comments on discussions on 3 different forums a day (for a total of 30-45) as well as create 1-2 new discussion threads on each forum. The new discussion threads will be relative to what other popular threads are talking about. All new discussion threads and
comments will provide value to the discussion as well as help people with what they need.
You will be responsible to find forums, create accounts, as well as adding a forum signature that will point back to specific pages in niches such as forex, internet marketing, diabetes, and weight loss. You will also be required to talk about these topics in the forums. Training and content to help with things to talk about are provided.
2.Yahoo Answers. You will be required to answer 20 questions per day on yahoo answers on topics such as forex and weight loss. You will add links to websites in 30%-40% of the questions you answer. All answers will be helpful. Training and content to help with things to talk about are provided.
I am mainly looking for ways to get traffic to my websites. If you have experience with traffic generation techniques please suggest what you have done in the past or what you are good at and we can create a project around your skills.
You must include the word YES in your response at the top of your response letter. If you do not your application will be denied.
This is fun and enjoyable. Do not bid unless you enjoy this type of work.
I expect communication updates every day and your bonus depends on the updates and the quality of your work.
I do a few things in this that I want to mention. First off I set the tone by making sure that only people who like this work will respond. Also I ask for a reply with the word YES at the top of the email or it will be denied. I do this to make sure that they can follow directions. If they don’t I will deny their application.
I recommend you do the same but just alter the template to your requirements.